Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to BestParty! The terms “we”, “us” and “our” refer to BestParty. BestParty operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience.
The below terms and conditions, together with any policies referenced herein, describe your rights and responsibilities when you use our website, online store, products, and services.
Please read these Terms of Service carefully. By visiting, interacting with, or using our website or services, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree to these Terms of Service or our policies, you should not use or access our website or services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use our website, browse our online store, create an account, or purchase products, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to display and describe our products as accurately as possible. However, product colors, images, sizes, or appearance may vary slightly depending on your device, screen settings, lighting, or product manufacturing differences.
BestParty sells party supplies, decorations, balloons, tableware, cake toppers, banners, signs, personalized items, and related celebration products. Some products may be seasonal, event-based, or custom-made.
All product descriptions, prices, availability, and quantities are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit product quantities at our discretion.
Personalized or custom-made products are produced based on the information provided by the customer. Please review all names, ages, dates, colors, and personalization details carefully before placing your order.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. BestParty reserves the right to accept or decline your order for any reason at its discretion.
Your order is not accepted until payment has been authorized and the order has been confirmed. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation or change requests once an order has been processed, shipped, or production has started for personalized items.
If we need to make a change to your order, cancel an order, or contact you regarding your purchase, we may use the email address, billing address, shipping address, or phone number provided at checkout.
Your purchases are subject to return or exchange only in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal or household use and not for unauthorized commercial resale or export.
SECTION 4 - PRICES, TAXES, AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be shown in your order confirmation.
Unless otherwise stated, posted prices do not include shipping charges, handling charges, or applicable sales tax. Sales tax and shipping costs may be calculated at checkout where applicable.
You agree to provide current, complete, and accurate purchase, payment, billing, and shipping information for all purchases made through our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.
You represent and warrant that you are authorized to use the payment method provided for your purchase and that all payment information is accurate and complete.
SECTION 5 - SHIPPING AND DELIVERY
Orders are shipped from Alpharetta, Georgia, USA. Delivery times are estimates only and are not guaranteed.
We are not responsible for shipping or delivery delays caused by carriers, weather, holidays, incorrect addresses, customs processing, or events outside our control.
Once an order has been transferred to the shipping carrier, the carrier is responsible for delivery. If your package is delayed, lost, or damaged in transit, please contact us at customercare@bestparty.co and we will do our best to help.
Please review our Shipping Policy for more information about processing times, shipping methods, tracking, and delivery.
SECTION 6 - INTELLECTUAL PROPERTY
Our website and services, including but not limited to text, graphics, images, product photos, product reviews, logos, designs, page layout, and website content, are owned by BestParty, its affiliates, service providers, or licensors and are protected by applicable copyright, trademark, and intellectual property laws.
These Terms permit you to use our website for personal, non-commercial use only. You may not reproduce, distribute, modify, publish, display, transmit, download, store, or exploit any material from our website without our prior written consent.
BestParty’s name, logo, designs, product names, slogans, and branding may not be used without our prior written permission.
Some products sold on our website may include licensed characters, themes, or brands owned by their respective rights holders. All third-party names, characters, logos, and trademarks remain the property of their respective owners.
SECTION 7 - THIRD-PARTY SERVICES AND TOOLS
Our website may include tools, apps, payment services, review services, shipping services, or other features provided by third parties, including Shopify and other service providers.
We provide access to these tools and services as part of our online store, but we do not control all third-party systems. Your use of third-party services may also be subject to the third party’s own terms and privacy policies.
We are not responsible for errors, interruptions, or issues caused by third-party services outside our control.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites, platforms, apps, or services. These links are provided for convenience only.
We are not responsible for the content, accuracy, privacy practices, security, or policies of third-party websites. If you visit a third-party website, you do so at your own risk and should review that website’s terms and privacy policy.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
BestParty is powered by Shopify, which helps us operate our online store, process orders, provide checkout services, and support the shopping experience.
Any sales and purchases made through our store are made directly with BestParty. Shopify is not responsible for any aspect of sales between you and BestParty, including any injury, damage, loss, product issue, shipping issue, or customer service matter related to products purchased from BestParty.
SECTION 10 - PRIVACY POLICY
All personal information we collect through our website and services is subject to our Privacy Policy. By using our website or services, you acknowledge that you have read and understand our Privacy Policy.
Because our store is powered by Shopify, Shopify may collect and process personal information related to your access to and use of our website and checkout services. Please review our Privacy Policy for more details about how we, Shopify, and our service providers use personal information.
SECTION 11 - CUSTOMER REVIEWS, FEEDBACK, AND USER CONTENT
If you submit, upload, post, email, or otherwise provide reviews, photos, comments, suggestions, ideas, or other content, you grant BestParty the right to use, reproduce, publish, display, and distribute that content for business, marketing, website, and customer service purposes.
You represent that any content you provide is accurate, lawful, and does not violate the rights of any third party. You may not submit content that is false, misleading, abusive, obscene, defamatory, infringing, or harmful.
We may monitor, edit, or remove customer content at our discretion, including reviews or comments that violate these Terms or our policies.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other details.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on our website is inaccurate at any time, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may use our website and services only for lawful purposes. You agree not to use our website or services:
For any unlawful, fraudulent, abusive, or malicious purpose
To violate any federal, state, local, or international law or regulation
To infringe or violate our intellectual property rights or the rights of others
To submit false, misleading, or inaccurate information
To upload or transmit viruses, malware, or harmful code
To spam, phish, scrape, crawl, or interfere with the operation of our website
To collect or track personal information of others
To impersonate another person or entity
To interfere with or bypass security features of our website or related services
We reserve the right to suspend, restrict, or terminate access to our website or services if we believe these Terms have been violated.
SECTION 14 - TERMINATION
We may terminate or suspend your access to our website or services at any time, without notice, if we determine that you have violated these Terms or used our website in a way that may harm BestParty, our customers, our service providers, or others.
Any obligations or liabilities incurred before termination will continue to apply after termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Our website, services, and products are provided on an “as is” and “as available” basis, except as expressly stated by BestParty.
We do not guarantee that our website will be uninterrupted, secure, error-free, or available at all times. We do not guarantee that product colors, images, or appearance will be exactly the same as shown on your screen.
To the fullest extent permitted by law, BestParty disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow certain warranty limitations, so some of these limitations may not apply to you.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, BestParty, its owners, employees, contractors, service providers, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.
This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.
Our liability for any claim related to an order or product shall not exceed the amount paid by you for the product giving rise to the claim, except where prohibited by law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless BestParty, its owners, employees, contractors, affiliates, partners, service providers, and licensors from any claims, losses, damages, liabilities, costs, or expenses arising out of:
Your breach of these Terms
Your violation of any law or regulation
Your violation of the rights of any third party
Your misuse of our website, services, or products
Any content or information you submit to us
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the unenforceable portion will be considered severed from these Terms. The remaining provisions will remain valid and enforceable.
SECTION 19 - WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with our posted policies, constitute the entire agreement between you and BestParty regarding your use of our website and services.
SECTION 20 - ASSIGNMENT
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.
We may assign, transfer, or delegate these Terms and our rights or obligations without notice or consent where permitted by law.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements between you and BestParty shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict of law principles.
You agree that any dispute related to these Terms, our website, services, or products will be handled in the appropriate state or federal courts located in Georgia, unless otherwise required by applicable law.
SECTION 22 - HEADINGS
The headings used in these Terms are included for convenience only and do not limit or affect the meaning of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Changes will be effective when posted unless otherwise stated.
Your continued use of our website or services after changes are posted means that you accept the updated Terms.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
BestParty
MIRA TRADE AND LOGISTICS LLC
1064 Union Center Drive, Suite B02 Pass Thru
Alpharetta, GA 30004
United States
Email: customercare@bestparty.co
Phone: +1 404 662 1390